Alerts are UFOFLEET’s way of flagging situations that need your attention before they become problems. Each alert has a defined severity and a required action.
Severity levels
| Level | Meaning |
|---|---|
| Info | Awareness only — no immediate action required |
| Error | Needs attention, not yet critical |
| Fatal | Immediate action required to avoid a failed booking or operational breakdown |
Customer Alerts
- Bookings starting or ending today Info
Verify the driver is registered and a vehicle is assigned. Closes automatically once the rental starts. - Account deletion requested Error
Contact the driver to confirm it’s intentional. Closes automatically once the account is deleted.
Operations Alerts
- Unplanned operation Variable
Manually assign to an available operator or ask an operator to claim it. Can be manually closed with a note.
Rental Alerts
- Arrive-and-drive rental Fatal
A booking was created less than 1 hour before start. Immediately verify driver registration and vehicle assignment.
Cannot assign vehicle Fatal
Check if any vehicle in maintenance can be released. If not, the booking must be cancelled.
⚠️ Check your alerts dashboard at the start and end of each operational day. Fatal alerts should never be left unresolved across a shift handover.